Hospital & Health Systems

Access Health Transport Medical Transportation Services

Access Health Transport is proud to support hospitals and health systems throughout Louisiana area and surrounding regions. Our team serves as an extension of your care staff, delivering professional, timely transportation that reduces delays, improves coordination, and supports better patient outcomes.

Partnering with Hospitals Across Louisiana

We provide a comprehensive range of non-emergency medical transport services tailored to hospital needs. From timely discharges and interfacility transfers to long-distance moves or behavioral health transports, Access Health Transport ensures every ride is coordinated, safe, and handled with care.

Frequently Asked Questions

Answers To Commonly Questions

Is NEMT covered by Medicaid?

In most cases, yes. Contact your plan or call us to confirm.

Can I schedule recurring rides?

Absolutely. We can set up a recurring schedule for ongoing treatments.

Do you provide out-of-town trips?

Yes, depending on your plan coverage and medical need.

Does Medicaid cover my ride?

In most cases, yes. Medicaid and many managed care organizations (MCOs) cover NEMT. We’ll help you confirm eligibility before scheduling.

What if I don’t have Medicaid or insurance coverage?

We offer affordable private pay options for patients who do not qualify through insurance. Call us for a quote.

What areas do you serve?

We currently serve Concordia Parish and surrounding Louisiana communities. If you are unsure whether we cover your area, give us a call.

Are your vehicles ADA-compliant?

Yes. All vehicles are fully ADA-compliant with wheelchair lifts, non-slip flooring, and securement systems.

How do you ensure rider safety?

Our drivers undergo background checks, drug screenings, CPR/First Aid training, defensive driving, and passenger assistance training. Vehicles are sanitized before each ride.

Can drivers help me into the building?

Yes. Our drivers provide door-to-door assistance, helping you safely from your home to your appointment and back.

What is Non-Emergency Medical Transportation (NEMT)?

NEMT provides safe and reliable rides for patients who need help getting to medical appointments but do not require emergency care. It is often covered by Medicaid or other health plans.

Who can use Access Health Transport?

Our services are available to Medicaid recipients, individuals with disabilities, seniors, patients with recurring treatments (such as dialysis or chemotherapy), and private-pay clients in Concordia Parish and surrounding areas.

Do you provide wheelchair-accessible transportation?

Yes. Our fleet includes ADA-compliant vans with wheelchair lifts, ramps, and securements for safe travel.

How do I schedule a ride?

You can schedule a ride by calling our dispatch team at (318) 758-1301, booking online, or through your Medicaid/insurance plan’s transportation portal.

What types of appointments can I schedule rides for?

We provide transportation for:

Dialysis treatments

Chemotherapy or radiation therapy

Physical and occupational therapy

Primary care visits

Specialist appointments

Hospital discharges

Outpatient procedures and follow-ups

Can I schedule recurring rides?

Absolutely. We specialize in setting up recurring transportation for patients who require ongoing treatment such as dialysis or therapy.

Can hospitals, clinics, or senior facilities partner with you?

Yes. We partner with providers to ensure patients have reliable transportation. Visit our “Partner With Us” page for more details.

Do you work with NEMT brokers like MediTrans, Motive, or Verida?

Yes. We are fully set up to accept trip assignments from brokers and ensure compliance, reporting, and on-time performance.

What are your hours of operation?

We operate Monday–Friday, 6 AM to 6 PM. After-hours rides may be scheduled in advance.

How far in advance should I schedule a ride?

We recommend booking at least 48 hours in advance for guaranteed availability, though same-day rides may be accommodated when possible.

Proudly Serving Your Community

Our Service Area

Need a ride? We’re here to help.

What Sets Us Apart

These principles guide how we serve patients, support our partners, and operate as a team, shaping the care we deliver and the way we show up every day.